Leadership Minute: Great Experiences

customers

If you build a great experience, customers will tell each other about that. Word of mouth is very powerful. – Jeff Bezos

Great customer experiences are a result of smart leadership practices that ensure that those responsible for great customer experiences can deliver. If customer experiences are less than they should be then you have a weak link in your leadership chain that is preventing you from the results you need. Strong leadership is the key to good customer experiences. Great experiences are essential to your bottom line. Don’t leave it to chance. When you develop strong leaders you produce happy customers and they can be your best form of advertising.

Advertisements

About dougdickerson

I am an internationally recognized leadership speaker, columnist, and author. My books include: "Leaders Without Borders: 9 Essentials for Everyday Leaders", "Great Leaders Wanted", "Leadership by the Numbers", and "It Only Takes a Minute: Daily Inspiration for Leaders on the Move". I live outside beautiful Charleston, South Carolina.
This entry was posted in Uncategorized and tagged , , , , , , , . Bookmark the permalink.

One Response to Leadership Minute: Great Experiences

What's your opinion?

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s