Tag Archives: Starbucks

Growing Big, Staying Small

Thinking is the hardest work there is, which is probably the reason why so few engage in it. – Henry Ford In his book, It’s Not About the Coffee, Howard Behar, former president of Starbucks International, recounts a fascinating story … Continue reading

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Empowerment or Endangerment: How Your Leadership Makes the Difference

The people’s capacity to achieve is determined by the leader’s ability to empower – John Maxwell Most leaders I know like to believe that they are making a difference in their organization. Ask most and they will affirm that they … Continue reading

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Talk It Up: Three Conversations That Can Strengthen Your Company Culture

Making good decisions is a crucial skill at every level – Peter Drucker  Writing for Talent Management and HR (http://bit.ly/1KWCe2t), John Hollon cites a survey concerning the state of employee engagement. Among his finding that employers need to pay attention … Continue reading

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The Human Touch Makes the Difference

Always render more and better service than is expected of you, no matter what your task may be.” – Og Mandino In the book, “It’s Not About the Coffee”, Howard Behar, the former president of Starbucks International, relates an observation … Continue reading

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