Tag Archives: Communication

Mixed Signals and the Art of Communication

“The single biggest problem in communication is the illusion that it has taken place”. – George Bernard Shaw Every good leader knows the value and importance of good communication. Leaders succeed or fail based on it. Organizations rise and fall … Continue reading

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Leadership Essentials: Communicating with Clarity

The most important thing in communication is hearing what isn’t said.   – Peter Drucker A worker asked for a pay raise and got this note back from his supervisor: “Because of the fluctuation predisposition of your position’s productive capacity as … Continue reading

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The Four B’s of Effective Communication

The single biggest problem in communication is the illusion that it has taken place. – George Bernard Shaw The story is told of Broadway producer Jed Harris who once became convinced he was losing his hearing. He visited a specialist, … Continue reading

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When Your Process Replaces Your People

When people go to work, they shouldn’t have to leave their hearts at home. – Betty Bender John Maxwell shares one of my favorite stories about a turkey chatting with a bull. “I would love to be able to get … Continue reading

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Leadership Minute: Fluffy People

If the person you are talking to doesn’t appear to be listening, be patient. It may simply be that he has a small piece of fluff in his ear. – A.A. Milne, Winnie the Pooh Winnie the Pooh puts a kind spin on … Continue reading

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Leadership Minute: Speak Clearly

I meant what I said and I said what I meant. – Dr. Seuss Nothing will frustrate the people in your organization any quicker than communication that’s unclear, vague, or otherwise unnecessary. Talking just to talk is not communication. It’s … Continue reading

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The Power of Ordinary Leaders

If you want a starring role, you’ll miss the miracle. If you’re willing to be an ordinary extra, God will do something extraordinary. – Mark Batterson, The Grave Robber A story is told of a group of elderly, cultured gentlemen … Continue reading

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