Leadership Minute: Praise For The Front Line Staff

staff

Never underestimate the wisdom and resources of your frontline staff – Lee Cockerell

Staff on the front lines have the initial point of contact with your clientele, are the face of your organization, and create the first impressions that make or break your business. As a leader, you should not just appreciate the service they deliver but see them as extensions of your leadership. As important as this role is, it is equally essential to understand why your front line staff is important to you. They add value by what they see, by what they hear, and what they deliver. They are your go-to team members who deliver for you and your organization time and again. Be sure to honor and thank them for their service. Where would you be without them?

Advertisements

About dougdickerson

I am Certified Leadership Trainer, author, columnist, and speaker. Husband to Alicia, father to Katelyn and Kara, and "Pop" to terrific grandson Tyson. I am an avid photographer, love the outdoors, and like to travel. I'm passionate about sharing my leadership insights and helping people reach their full potential.
This entry was posted in Uncategorized and tagged , , , , , , , , , , , , . Bookmark the permalink.

2 Responses to Leadership Minute: Praise For The Front Line Staff

  1. lizstincelli says:

    Reblogged this on lizstincelli and commented:
    Your front line staff plays an important role in your organization. They are the face of the organization and the relationship builders.

    Like

What's your opinion?

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

w

Connecting to %s