In his book, Eat More Chicken, Inspire More People, S. Truett Cathy makes an interesting observation. He says, “The more we can foster the feeling that we are a group of people working together, depending on each other, and not just bound by a franchise agreement, the more likely we are to be loyal to each other.”
I find fascinating the thought of loyalty and knowledge. In addition Cathy says, “We manage knowledge by keeping people-and their knowledge-in the organization.” What a powerful concept. But this is the rub for many employees – a lack of knowledge which tends to foster the lack of inter-dependency that makes organizations thrive. And if this attitude prevails, then how can employers expect to keep good employees in the organization as Cathy prescribes?
As relationships are built, trust is established, and knowledge is not hoarded, your organization stands the best chance for success. When you learn to work together and see each other as integral parts of the journey toward success-everyone wins.
© 2012 Doug Dickerson
Doug’s new book, Great Leaders Wanted! is now available. Visit www.dougsmanagementmoment.blogspot.com to order your copy today!